Privacy Policy – Shoptech.com.bd

Welcome to Shoptech.com.bd (the “Site”) operated by Shoptech.com.bd, Bangladesh. We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy to understand how we collect, use, and safeguard your data.

1. Introduction

This Privacy Policy explains:

• How we collect, use, and disclose your personal information.

• Steps we take to secure your personal information.

• Your options regarding the collection, use, and disclosure of your personal information.

By visiting the Site directly or through another site, you agree to the practices described in this Policy.

2. Data Protection Principles

• We only collect personal information that is necessary and relevant for our services.

• Your data will be retained only as long as required by law or relevant to the purposes for which it was collected.

• Once retention is no longer necessary, we remove the data or anonymize it.

  3. Visiting the Site

  You can browse the Site anonymously. You remain unidentifiable unless you create an account and log in with your username and password.

  4. Data We Collect

  4.1 For Buyers

• Identity, contact, payment, transaction, technical, profile, usage, location, marketing, and additional verification data (as detailed in the previous sections).

4.2 For Sellers

• Identity, contact, account, transaction, technical, profile, usage, location, marketing, and additional verification data (as detailed in the previous sections).

5. How We Use Your Data

5.1 For Buyers

• Order processing, delivery updates, customer support, payment verification.

• Account administration, displaying reviews, responding to queries.

• Marketing, advertising, surveys, legal compliance, analytics, business development, and other purposes with consent.

5.2 For Sellers

• Site usage facilitation, shipping and delivery, onboarding, account administration, financial transactions.

• Marketing, advertising, legal compliance, analytics, research, business development, and other purposes with consent.

6. Account Administration & Updates

• Access order details, addresses, payment info, and subscriptions via your account.

• Maintain confidentiality of login credentials.

• Update personal data promptly.

• We are not liable for password misuse unless it is our fault.

  7. Other Uses of Your Personal Information

• 7.1 Market research and surveys: Your responses are anonymized and used only for statistical purposes. Your email is required only for competitions.

• 7.2 Marketing communications: Information about products, services, sales, newsletters, and group companies. You can unsubscribe anytime; changes will be applied within 7 working days.

• 7.3 Anonymized data: Used for general usage statistics or supplied to third parties, without identifying you personally.

  8. Competitions

• Data may be used to notify winners and advertise offers.

• Participation terms for competitions provide further details.

  9. Third Parties and Links

• We may share data with our group companies, agents, subcontractors, logistics providers, payment service providers, and fraud prevention partners.

• Personal data may be transferred outside Bangladesh under legal compliance.

• Third-party links on the Site are not under our control; check their privacy policies.

• We endeavor to ensure third parties keep your personal data secure and retain it only for permitted purposes.

  10. Cookies

• Cookies and similar technologies may be used to enhance Site functionality.

• Some cookies are required for core functions like shopping carts.

• Google Analytics may track your use of the Site; you can refuse cookies, but Site functionality may be limited.

  11. Security

• Appropriate technical measures are in place to protect your data.

• Data is collected on secure servers with firewalls.

• No online transmission is 100% secure, but we strive to maintain high standards.

  12. Your Rights

• Access, correct, or stop processing of your personal data for direct marketing.

• Request deletion of your account/data via the Account Deactivation/Deletion Request Form or email customer.bd@care.shoptech.com.bd.

• Account deletion follows a verification process and is completed within 15 working days.

• Exercising rights may affect our ability to provide services, and we are not liable in such cases.