What's Included?

• LCD/LED TV Repair Services
• TV Wall Mount Installation

What’s Excluded?

• Price of additional materials or parts (if needed)
• Transportation cost for carrying new materials/parts (if applicable)
• Warranty on consumable materials/parts

FAQ

Do I have to pay any charge If I don’t take any service ?

If you don’t avail any service after provided technician reaches at your doorstep then you only have to pay the visiting charge which is BDT 200

Do I have to pay advance money before availing your service

Of course not! After service completion you will receive a text on your mobile phone from Shoptech electronics & Engineering then you have to pay through online or cash on delivery.

What if they damage of something went wrong with my TV during or after servicing ?

Our professional service providers have expert and skilled mechanics. If anything goes wrong after availing this service through Service.shoptech.com.bd. A tri-party investigation will be launched

(which will involve Service.shoptech.com.bd, service provider and the customer). After completion of a transparent investigation. Detection and rectification of the issue will be made. However, your

complaint for any pre-damaged problems will not be considered.

Do you give materials or parts warranty ?

No. We do not manufacture TV parts by ourselves. So, the warranty differs as per manufacturer. However, we give you 15 days of free service warranty.

Can I buy TV materials/Parts by myself and ask technician to use them

Certainly. You can buy necessary and required materials/parts by yourself. But any operational dysfunctionality won’t be held responsible by our service providers and Shoptech electronics & Engineering itself.

Will my TV be take from home for home servicing ?

Most of the time TV is taken away from home for servicing because of the complexity of the work scope and requires time for repairing

How to order

·         Select services & Repairing

From the category, select the service you are looking for.

·         Book your schedule by Calling

Select your convenient time slot.

·         Place order

Confirm your order by clicking ‘Place order’.

Preparations against COVID-19

We are well-equipped and well-prepared to protect your health and hygiene while serve you. Our preparations include-

• Checked Health condition of service specialist
• Ensuring use of masks, hand sanitisers, gloves, etc
• Disinfecting equipments before and after the work
• Maintaining social distancing

TV Check Up

• Diagnosis & Identification of the problem
• Certified Technicians
• Charge : Tk.300

TV Sound Problem

• Initial diagnosis and problem identification of Speaker/Sound
• Complete repair work
• Charge : Star from Tk.1000

TV Display Problem

• Initial diagnosis and problem identification of Display
• Complete repair work
• Charge : Star from Tk.1500

TV Power Supply Problem

• Initial diagnosis and problem identification of power issue
• Complete repair work
• Charge : Star from Tk.1500

TV Wall Mount Installation/Uninstallation

/Uninstallation & Installation

• Installation of non-swivel TV mounting bracket only
• Securing the TV and load testing the hardware
• Charge : Star from Tk.500

Details

Service.shoptech.com.bd marketplace offers LCD/LED TV installation service which can help you to connect with the best TV service centers and on ground technicians to relieve you from hassle.With Service.shoptech.com.bd, you can avail quick and quality service at your doorstep easily.

Service Features:

• Professional Technician
• Doorstep service
• Safety Assurance
• Service Warranty
• No Extra Charge
• Proper Diagnosis
• Complete Repairing
• Night Shift Service

What’s Excluded?

• Price of additional materials or parts (if needed)
• Transportation cost for carrying new materials/parts (if applicable)
• Warranty on consumable materials/parts

Pricing:

• You have to pay the service charge

Payment:
After service completion you have to pay through Service.shoptech.com.bd app or Cash On Delivery.

Terms & Conditions: 

Warranty: Service.shoptech.com.bd gives 15 days of service warranty. However, warranty on consumable materials/parts are as per manufacturer.

Costing: Service charge is fixed but the price will differ if any additional or replacing materials/parts installed.

Diagnosis Charge: Diagnosis Charge of maximum BDT 200 is applicable if the customer decides not to take the service after the service provider has done a diagnosis of the problem.

Safety Measures: Customer will be solely responsible for their personal material and the safety of household resources.

Discharging: After service completion the customer automatically discharge Service.shoptech.com.bd from further liabilities.

Night Shift Service 

• Night service starts from 10:00 pm to 8:00 am
• Minimum 4 Hours Lead time after service booking
• In excess of BDT 500 will be charged as Emergency Support Service Charge
• If for any reason the customer refuses to take service after order confirmation, only the Emergency Support Service Charge will be applicable
• Service.shoptech.com.bd will not liable for any direct or incidental loss/damage of customer’s property or personal security during availing the service, caused by accident, theft, burglary or any other type of incidental damages.
• Customer is singularly responsible for monitoring, using and supervising the activities provided by Service providers.